Refund & Cancellation Policy
Effective Date: October 30, 2026
Thank you for shopping at Easy Courses Shop (https://easycoursesshop.com/).
Easy Courses Shop offers digital products, including eBooks, video courses, downloadable educational materials, and other online learning resources.
Since our products are delivered digitally, we have established the following Refund and Cancellation Policy to explain the conditions under which cancellations and refunds may be considered.
Please read this policy carefully before making a purchase.
1. No Refund Policy for Digital Products
All products sold on Easy Courses Shop are digital products and are delivered electronically.
Due to the nature of digital products, all confirmed purchases are generally considered final and non-refundable once the digital product has been successfully delivered or access has been provided.
We do not offer refunds for the following reasons:
-
Change of mind after purchasing a digital product.
-
Accidental purchase or incorrect product selection by the customer.
-
Dissatisfaction based on personal preferences.
-
Failure to use or access a product after successful delivery due to customer-related issues.
-
Lack of knowledge or technical skills required to use the purchased educational material.
Customers are advised to carefully review the product description and details before completing a purchase.
2. Refund Eligibility and Exceptions
Although purchases are generally non-refundable, we may consider refund requests in the following exceptional circumstances:
A. Payment Successful but Product Not Delivered
If the payment has been successfully deducted from your account but the purchased digital product or access link has not been delivered, please contact us.
We will first attempt to verify the transaction and provide the purchased product.
If we are unable to deliver the product after verification and reasonable attempts to resolve the issue, a refund may be approved.
B. Duplicate Payment
If the same order amount has been deducted more than once for a single purchase, the duplicate transaction may be eligible for a refund after verification.
C. Failed or Unsuccessful Transaction
If a payment transaction fails but the amount is deducted from the customer’s bank account or payment method, the transaction will be verified.
If the payment is not received by us, the reversal or refund will generally be handled through the payment gateway or the customer’s bank according to their applicable processing timelines.
D. Technical Issues
If a customer experiences a technical issue that prevents access to a purchased digital product, we will make reasonable efforts to resolve the issue or provide an alternative delivery method.
If the issue cannot be resolved and the purchased product cannot be provided, a refund may be considered.
Any refund decision will be subject to transaction verification and applicable consumer protection laws.
3. Cancellation Policy
Customers may request cancellation before the purchased digital product has been delivered or access has been provided.
Cancellation requests will be reviewed based on the order status.
The following conditions apply:
-
Cancellation requests submitted before digital product delivery or access may be considered.
-
Once a digital product has been successfully delivered, downloaded, or accessed, cancellation is generally not permitted.
-
Orders that have already been processed and delivered cannot normally be cancelled.
-
Cancellation of an eligible order may result in a refund after verification and approval.
Customers should contact us as soon as possible if they wish to cancel an order.
4. How to Request a Cancellation or Refund
To request a cancellation or report a payment or delivery issue, customers can contact our support team through any of the following channels:
Email: easycoursesshop.com@gmail.com
Phone: 9549413771
Contact Form: https://easycoursesshop.com/contact/
Please include the following information in your request:
-
Customer Name
-
Registered Email Address
-
Order ID (if available)
-
Payment Transaction ID
-
Payment Date
-
Reason for the Refund or Cancellation Request
Our support team will review the request and may contact you for additional information or supporting transaction details.
5. Refund Review and Processing Time
Once a refund request is received, our team will review the order and verify the payment and delivery status.
If the refund request is approved:
-
We will confirm the refund approval with the customer through email.
-
The approved refund will generally be initiated within 7 to 10 working days from the date of approval.
-
The amount will be refunded through the original payment method, wherever supported.
-
The time taken for the amount to appear in the customer’s account may depend on the payment gateway, bank, or payment service provider.
Customers may contact us if they need an update regarding their refund status.
6. Digital Product Delivery Issues
If you do not receive the purchased digital product, download link, or course access after successful payment, please contact us immediately.
Our support team will verify your order and payment details and make reasonable efforts to deliver the purchased product as soon as possible.
Email: easycoursesshop.com@gmail.com
Phone: 9549413771
7. Payment Verification
All purchases must be completed through the payment methods and payment gateways available on Easy Courses Shop.
Refunds and payment-related complaints are subject to transaction verification.
Customers may be required to provide their order ID, transaction reference, or other relevant payment information to help us investigate their requests.
We never ask customers to share their UPI PIN, card PIN, banking password, or OTP for processing a refund.
8. Policy Updates
Easy Courses Shop reserves the right to update or modify this Refund and Cancellation Policy when necessary.
Any changes will be published on this page along with the revised effective date.
Customers are encouraged to review this policy periodically.
9. Contact Us
If you have any questions regarding this Refund and Cancellation Policy, please contact us:
Website: https://easycoursesshop.com/
Email: easycoursesshop.com@gmail.com
Phone: 9549413771
Contact Page: https://easycoursesshop.com/contact/
We will make reasonable efforts to review and respond to all refund, cancellation, and payment-related inquiries.